Knowledge Center

Recoverable depreciation and final payments

How post-payment repair verification helps carriers confirm what was actually done and pursue recovery of overpaid amounts.

Documenting completed repairs for recoverable depreciation

Recoverable depreciation is the portion of a property insurance claim held back from the initial payment because the damaged items had lost value due to age and wear. When a policy includes replacement cost coverage, the carrier releases this holdback once the policyholder shows the damaged property was actually repaired or replaced. The holdback is not a penalty — it is the carrier's standard method of matching the final payment to work that was genuinely completed. To release it, the carrier needs documentation: proof that the repairs were finished, that the materials and workmanship match the claim scope, and that the invoiced amounts correspond to work performed on the property.

What evidence carriers typically need

Every carrier sets its own requirements, but most ask for a combination of a completed repair invoice, photographs of the finished work, and sometimes a signed proof-of-loss form. The challenge is organization. A roof replacement alone can involve dozens of scope lines — shingles, underlayment, drip edge, step flashing, ridge vent, and pipe boots. When photos arrive without labels or dates, or an invoice lists lump sums rather than line items tied to the scope, the reviewer must reconstruct which evidence supports which line. Structured verification links each scope line to its own status and its supporting photos, so the reviewer can confirm completion line by line instead of guessing.

How Check MATE supports the review

Most carriers confirm repairs themselves before releasing the final payment. Check MATE's core service is the post-payment final check: an independent, on-site inspection performed about 30 days after the final claim payment is made. Each scope line is documented as verified, partially complete, an observed discrepancy, or unable to verify, with numbered photographs attached to the lines they support. Where no reliable line-level allocation exists, the report says "Carrier allocation required" rather than estimating. All financial findings are labeled "For carrier review," because the verification report informs the carrier's decision — it never makes it. Only an authorized reviewer at the carrier decides whether to pursue a refund of overpaid amounts, request additional documentation, or take another action under the policy.

Explore the framework

Learn how every verification applies the four MATE pillars.

Read the Verification Guide