CheckMATE

How It Works

From carrier submission to report delivery

Check MATE findings stay separate from the carrier's payment decision at every step.

  1. 01

    Carrier submission

    The carrier submits an assignment with claim reference, scope, documents, and timeline.

  2. 02

    Scheduling

    Operations schedules a qualified inspector and confirms access with the property contact.

  3. 03

    Inspection

    The inspector documents Material, Application, Timelines, and Evidence against the scope.

  4. 04

    QA review

    QA reviews findings, returns corrections, or approves a report version.

  5. 05

    Report delivery

    The carrier receives the published report and reviews findings labeled for carrier review.

  6. 06

    Optional reinspection

    A linked reinspection preserves prior findings and report history.

Findings ≠ payment decision

Check MATE documents observations and organizes evidence. The carrier records any decision separately, including rationale, supporting instruction, actor, and timestamp. Recording a decision does not initiate a claim payment.