Check MATE helps insurance carriers review property repair evidence, access carrier resources, find FAQs, and manage claim documentation across 18 pages.

FAQ | Check MATE

FAQ

Frequently asked questions

CheckMATE

Repair completion verification before the final claim payment. Before the Final Check, Check MATE.

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Carriers retain claim decision authority. Observations are not coverage determinations.

Frequently asked questions

Does Check MATE decide whether a claim is paid?

What does 'Unable to Verify' mean?

Are financial findings a payment recommendation?

Can a verified email activate claim access?

How are deadlines handled?

Is homeowner communication automated?

Where are claim files stored?